Privacy Policy for Velazquez & Associates LLC

Effective Date: 10/01/2024

Velazquez & Associates LLC ("we," "our," or "us") is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with our tax services. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

- Personal Information: Includes your name, email address, phone number, mailing address, and any other details you provide when using our services.

- Account Information: Includes login credentials, account settings, and any other information related to your Velazquez & Associates LLC account.

- Usage Data: Includes details about how you interact with our website and services, such as IP address, browser type, pages viewed, and the time spent on those pages.

- Mobile Information: If you use our services through a mobile device, we may collect device-specific information like mobile network information and location data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

- Providing access to our tax services.

- Communicating with you regarding updates, support, and customer service.

- Customizing your user experience to meet your needs.

- Processing your payments and transactions.

- Improving our website and services.

3. Information Sharing and Disclosure

3.1 Subcontractors and Service Providers

We may share your information with trusted third-party service providers who assist us in providing support services, such as:

- Customer service and technical support.

- Hosting and maintaining our website.

These third parties are authorized to use your personal information only to the extent necessary to provide these services on our behalf and are required to maintain the confidentiality and security of your information.

3.2 Mobile Information and Text Messaging

We respect your privacy and will not share your mobile information with any third parties for marketing or promotional purposes. Additionally, any information collected through text messaging will not be shared with any third parties under any circumstances.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to:

- Comply with legal obligations.

- Protect and defend our rights or property.

- Prevent or investigate possible wrongdoing in connection with our services.

- Protect the personal safety of users or the public.

4. Data Security

We take the security of your personal information seriously. We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

- Access, update, or delete your personal information by contacting us at [email protected] or calling us at +1 801-590-8802.

- Opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

7. Third-Party Links

Our website and services may contain links to third-party websites, which are not governed by this Privacy Policy. We are not responsible for the privacy practices of third-party sites and encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the revised policy on our website and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Velazquez & Associates LLC

Address: 2646 W 4700 S, Taylorsville, UT 84129

Phone: +1 801-590-8802

Email: [email protected]

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By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Velazquez & Associates LLC with your information.